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How to Create an Ad-Hoc Invoice

This can be done in your admin portal in your vQuip account!

To make an additional charge on the reservation you can create an "Ad-Hoc Invoice" that will charge the customer's card on file. Here's how:

 

1. Go to the reservation in the dashboard and to the right of the reservation, click "Actions" and then "View Reservation"

 

2. Once in the reservation, there will be a few blue buttons located toward the top of the screen. One of them says: "Create Ad-Hoc Invoice" Click on that button.

 

3. Once you do so, a window will pop up prompting you to input the charge, description and charge type etc. Once you do that, make sure to click the box at the bottom that says "charge card on file" (assuming that is what you would like to do) Otherwise, if you just save the invoice it will send them a link to their email to pay on their own instead.